Technology Help

Need some help with your technology to learn with Ingla.Online? Have a look at our video and helps below!

To connect to Ingla’s online learning system, it’s better to use a desktop PC or laptop.

It’s possible to use a tablet or smartphone, but your experience won’t be as good.

Listening and speaking are two of the most important skills you need to learn a new language.

For Ingla’s online lessons we recommend using earphones to make sure you can hear everything clearly, and a microphone so that your teacher and classmates can hear you speak. It’s helpful if you have a camera on your device too.

How do you connect to the internet?

For Ingla’s online English classes the best way is to use Google Chrome or Mozilla Firefox. These are the internet browsers that get the best results on our website.

Having good internet is key to having good online lessons, that’s why we also recommend connecting your device directly to your internet router with an ethernet cable if possible.

The easiest way to check if you’re ready to start Ingla online lessons is to use our troubleshooting web page. This website will check your computer: internet browser, microphone, camera and internet connection automatically by following a few easy steps.

 If you’ve done all of these things and you have technological problems in class, click on the “gear wheel” to the right of the whiteboard in your classroom. Check that your server is connected to video. If it says “disconnected”, click to connect your video.

You can also click on refresh or click on “change camera” to see if you have other camera options to connect to your classroom, or “change microphone” to find a better microphone.

Finally, if nothing else is working click on “run diagnostics” to test your computer system and internet speed.

If you need help with any technological problem, our friendly Admin Team are happy to help!