ACCOMMODATION: A room, group of rooms, or building in which someone may live or stay;

TO ADAPT: to change something to suit different conditions or uses;

ALIENATION: the feeling that you have no connection with the people around you;

APPLIANCE: a device, machine, or piece of equipment, especially an electrical one that is used in the house, such as a cooker or washing machine;

ARRANGEMENT: an agreement between two people or groups about how something happens or will happen;

ATTITUDE: uncooperative behaviour;

BED LINEN: general term indicating sheets, pillowcases, and duvet covers;

BLANKET: A large piece of woollen or similar material used as a covering on a bed or elsewhere for warmth;

BOILER: A household device providing a hot-water supply or serving a central heating system;

TO COMMUTE: Travel some distance between one's home and place of work on a regular basis;

COOKER: an appliance used for cooking food, typically consisting of an oven, hob, and grill and powered by gas or electricity;

CULTURE SHOCK: the feeling of disorientation experienced by someone when they are suddenly subjected to an unfamiliar culture, way of life, or set of attitudes;

DBS DRIVERS: drivers who have been checked through a CRB (Criminal Background Record also called DBS);

DEPOSIT: a returnable sum payable on the hire or rental of something, to cover possible loss or damage;

DOMESTIC: relating to a home or to family relations;

EMG: short for emergency;

EN SUITE BATHROOM: a bathroom situated within a bedroom that offers more privacy;

EXECUTIVE ROOM: senior level room;

FACILITIES: places or pieces of equipment provided for a particular purpose. Eg. "cooking facilities";

FB (FULL-BOARD): provision of all meals with the accommodation;

FEE: a payment made to a professional person or to a professional or public body in exchange for advice or services (eg. agency fee);

GUEST: a person staying at a hotel or guest house;

HB (HALF-BOARD): provision breakfast and one main meal with the accommodation;

HEATING: equipment or devices used to provide heat to a place / building;

HIRE: obtain the temporary use of (something) for an agreed payment;

HOMESICKNESS: a feeling of longing for (missing) one's home during a period of absence from it;

HOMESTAY: a period abroad spent staying in the home of a local family;

HOSPITALITY: the friendly and generous reception and entertainment of guests, visitors, or strangers;

HOST: a person who receives or entertains other people as guests;

HOUSEHOLD: a house and its occupants regarded as a unit;

HOUSESHARE: an arrangement whereby tenants share rented accommodation, especially a house; a house rented under such an arrangement

LAUNDRY: clothes and linen that need to be washed or that have been newly washed;

LETTING: the action of renting out a property;

LIGHTING: equipment in a room, building, or street for producing light;

LIVING ROOM: a room in a house for general everyday use usually furnished with a sofa and /or table and chairs where all the guests can gather;

LOUNGE: a sitting room in a house where all the guests can gather to relax or socialise.

MEAL: any of the regular occasions in a day when a reasonably large amount of food is eaten (Eg. "evening meal");

OPEN MINDED: willing to consider new ideas; unprejudiced;

PACKED LUNCH: a cold lunch carried in a bag or box to work or school or on an excursion;

PET: a domestic or tamed animal kept for companionship;

PLUMBER: a person who fits and repairs the pipes, fittings, and other apparatus of water supply, sanitation, or heating systems;

PROVIDER: a person or organization or thing that provides a service or something;

QUOTE: the estimated price of a service prior to an agreement about it with the client;

RENTAL: the action of offering a place or something for a sum of money;

ROTA: a list showing when each of a number of people has to do a particular job (Eg. "cleaning rota");

SELF-CATERING: offering facilities for people to cook their own meals;

SHEET: a large rectangular piece of cotton or other fabric, used on a bed to cover the mattress and as a layer beneath blankets when these are used;

STANDARD: a required or agreed level of quality or attainment;

SUPERIOR ROOM: a room higher in quality;

TERMS: conditions under which an action may be undertaken or agreement reached; stipulated or agreed requirements;

T&C: short for Terms & Conditions;

TIMING: the choice, judgement, or control of when something should be done (Eg. "good timing");

TOWEL: a piece of thick absorbent cloth or paper used for drying oneself or wiping things dry;

TO TIDY: to keep things or one's appearance neat and in order;

WITHDRAWAL: 1.The action of ceasing to participate in an activity; 2. The act of taking money out of an account;